Product Specifications: Product colors represent an average production run and may occasionally vary in shade depending on dye lot or compound variations. Whenever color selection is critical, please request actual sample. Product sizes are nominal, consistent with acceptable tolerances in the matting industry. Acceptable tolerances vary by product type. Some mats may be longer or shorter than requested due to the materials used and the manufacturing process. We strive to insure that our products are as close as possible to the size specified. If exact dimensions are critical, we must be notified, or we cannot assume any replacement cost.
TERMS OF SHIPMENT: All prices are F.O.B. Houston, Texas except where otherwise noted. We will pre-pay the shipping charges and add them to your invoice (pre-pay and add) based on the specifics and best carrier for your shipment, assuming full responsibility for its safe arrival. If (freight collect) you choose your own carrier, we cannot assume responsibility for safe shipment. Ranco Industries adds a nominal handling fee to all U.P.S. shipments. A $10.00 per package fee will be charged on all parcel post packages. Delivery is subject to availability and lead times required by Ranco Industries production schedule.
WARRANTY: The highest quality material and workmanship are used in the construction of all Ranco Industries mats and are guaranteed under normal conditions of usage for one year, except (where otherwise noted) after the date of shipment. Buyer has the responsibility to determine the suitability of the product and assumes any liability in connection with such use. If buyer discovers a defect in the materials or workmanship of a Ranco Industries mat within the warranted time after the date of shipment, Ranco Industries will either replace the product with the same or substantially similar product or reimburse the buyer for the pro-rated purchase price of the non-conforming product. Liability shall not exceed the purchase price of the product. Please call for a complete copy of our warranty. returned Goods: Factory approval is required prior to product returns. Standard stock items in new saleable condition will be accepted for return, freight prepaid, subject to a 20% restocking charge; including Ranco Industries shipping cost if Ranco Industries paid for the products to be delivered to customer. Special orders, cut to size or manufactured to specifications, are non-returnable and non-refundable. Return authorization privilege is valid for 60 days from date of purchase. Damaged Goods and shortages: All delivered material should be inspected and counted before accepting shipment. Any damages or shortages should be documented on the freight bill. If any discrepancies occur, please contact our customer service department for assistance in filing a claim. Claims cannot be honored after 60 days from date of shipment.
TERMS OF SHIPMENT: All prices are F.O.B. Houston, Texas except where otherwise noted. We will pre-pay the shipping charges and add them to your invoice (pre-pay and add) based on the specifics and best carrier for your shipment, assuming full responsibility for its safe arrival. If (freight collect) you choose your own carrier, we cannot assume responsibility for safe shipment. Ranco Industries adds a nominal handling fee to all U.P.S. shipments. A $10.00 per package fee will be charged on all parcel post packages. Delivery is subject to availability and lead times required by Ranco Industries production schedule.
WARRANTY: The highest quality material and workmanship are used in the construction of all Ranco Industries mats and are guaranteed under normal conditions of usage for one year, except (where otherwise noted) after the date of shipment. Buyer has the responsibility to determine the suitability of the product and assumes any liability in connection with such use. If buyer discovers a defect in the materials or workmanship of a Ranco Industries mat within the warranted time after the date of shipment, Ranco Industries will either replace the product with the same or substantially similar product or reimburse the buyer for the pro-rated purchase price of the non-conforming product. Liability shall not exceed the purchase price of the product. Please call for a complete copy of our warranty. returned Goods: Factory approval is required prior to product returns. Standard stock items in new saleable condition will be accepted for return, freight prepaid, subject to a 20% restocking charge; including Ranco Industries shipping cost if Ranco Industries paid for the products to be delivered to customer. Special orders, cut to size or manufactured to specifications, are non-returnable and non-refundable. Return authorization privilege is valid for 60 days from date of purchase. Damaged Goods and shortages: All delivered material should be inspected and counted before accepting shipment. Any damages or shortages should be documented on the freight bill. If any discrepancies occur, please contact our customer service department for assistance in filing a claim. Claims cannot be honored after 60 days from date of shipment.