Carpet Top matting not specified otherwise falls under Manufacturer’s Limited One Year Warranty policy. The life expectancy of an entrance mat can vary dramatically depending on a multitude of factors such as: amount of foot traffic, exposure to soils, oils, caustic chemicals or fluids, excessive temperatures, cleaning and maintenance schedule, etc. Manufacturer warrants entrance mats against manufacturers defects. This warranty does not cover cuts, burns, staining, soiling, matting of fiber, fading or flattening of pattern, or fiber loss due to abnormal use or application. This warranty does not cover torn or chipped vinyl nosing due to normal wear or misuse. Please note the following tips for Carpet Top Entrance Matting:
Manufacturer Foam Products (Tuff-Spun® family and Comfort-KingT family) are designed for use in clean, dry, light to medium duty applications. The product life will largely relate to the wear conditions of the environment. Abrasion wear is directly related to the amount of particulate (dirt) on the matting, the aggressiveness of the shoe, and the amount of pivoting on the matting. In like conditions, the ZedlanT foam utilized in our Comfort-KingT Family will last three times as long as traditional vinyl sponge (i.e. Tuff-Spun®).
General life expectancy of foam matting in a clean, dry environment:
NOTE: A solid top, foam backed product (i.e. Workers-DelightT and Industrial Deck Plate) should be used in environments with moderate particulate (dirt), aggressive sole shoes or heavy pivoting (excessive pivoting on a sponge product will not only prematurely wear the product, it could also lead to unnecessary stress on the leg as foam matting may have a tendency to grab the foot when pivoting).
Spike heels, chair legs, and punctures or cuts to the matting void warranty. All matting should be properly maintained according to “Mat Use and Care Instructions.”
Exceptions:
- Shedding or Fuzzing
A shedding or fuzzing condition on new carpet top mats is not a carpet defect. This is a common occurrence to all new fabrics. This will disappear after a few vacuuming. - Storage and Handling
Matting should be rolled with carpet facing out and should be clean and dry. Matting should never be stored on end. This will cause the edging to curl and will void the warranty. Store rolled mat flat in a dry area. Do not stack any materials on top of mat. - Placing Entrance Mats
When placing an entrance mat into service, properly clean the surface free of dirt and debris. Foreign material on the floor or mat can cause slippage and possible injury. It may also damage the back of the mat. Manufacturer will not be liable for any injuries resulting from failure to follow recommended housekeeping procedures. After refinishing floors, follow finish manufacturers guidelines for proper curing of the finish prior to placing entrance matting in place. Placing entrance mats too soon after refinishing can cause mats to stick to the floor due to plasticizer migration from the finish.
Manufacturer Foam Products (Tuff-Spun® family and Comfort-KingT family) are designed for use in clean, dry, light to medium duty applications. The product life will largely relate to the wear conditions of the environment. Abrasion wear is directly related to the amount of particulate (dirt) on the matting, the aggressiveness of the shoe, and the amount of pivoting on the matting. In like conditions, the ZedlanT foam utilized in our Comfort-KingT Family will last three times as long as traditional vinyl sponge (i.e. Tuff-Spun®).
General life expectancy of foam matting in a clean, dry environment:
- Standard Vinyl Foam (i.e. Tuff-Spun®) – 9-18 months
- ZedlanT Foam Products (Comfort-KingT Family) – 2-3 years
NOTE: A solid top, foam backed product (i.e. Workers-DelightT and Industrial Deck Plate) should be used in environments with moderate particulate (dirt), aggressive sole shoes or heavy pivoting (excessive pivoting on a sponge product will not only prematurely wear the product, it could also lead to unnecessary stress on the leg as foam matting may have a tendency to grab the foot when pivoting).
Spike heels, chair legs, and punctures or cuts to the matting void warranty. All matting should be properly maintained according to “Mat Use and Care Instructions.”
Exceptions:
- 6 Year Limited: Commercial Clean MachineT
- 5 Year Limited: Cushion-Tile and Mat-A-DorT
- 3 Year Limited: Astro-Turf®, CobblestoneT, Diamond-DeluxeT Duet in Heavy Duty only, Grounds-KeeperT, Cross-TredT, Commercial Needle Punch Tiles, ObduraT, ProturaT, Cushion-StepT, Industrial Deck Plate, Sta-KleenT An ti-Fatigue, Workers-DelightT, Workers-DelightT Supreme, Workers-DelightT Ultra, Ergo-Ease, Super-Soaker, Tire-Track, Dura-DotT, and Industrial Deck Plate Ultra.
- 2 Year Limited: Diamond-DeluxeT Duet in Medium Duty only, Wear-BondedT Tuff-Spun®, Wear-Bonded Comfort-KingT, and Safewalk-LightT Ultra Grease-Resistant Gray.
- 1 Year Limited: Chair Mat, Ultra-StepT, Tire-LinkT
- Image Products: All Image Products have a limited warranty of one year against defects in material and workmanship. Image Product warranty supersedes regular product warranties.
